Shipping Policy

Shipping Policy for Tenzify – Meta Commerce

Effective Date: 01-06-2024

1. Local Orders (Within [City/Region]):

  • Tenzify aims to deliver local orders within a minimum of 20 minutes to a maximum of 2 hours from the time of order confirmation.
  • Local delivery times may vary based on product availability, traffic conditions, and order volume.

2. Regional Orders (Outside Local Area):

  • For regional orders beyond our immediate local area, delivery typically takes 3-5 business days.
  • This applies to products such as seasonal clothes, proteins, and eligible processed food items that require standard shipping.

3. Shipping Methods:

  • We utilize reliable local courier services or our own delivery fleet for local orders to ensure timely delivery within the specified timeframe.
  • Regional orders are shipped via reputed courier services with tracking information provided to customers upon dispatch.

4. Shipping Charges:

  • A flat shipping charge of Rs. 49 applies to all orders.
  • For Cash on Delivery (COD) orders, a nominal charge of Rs. 5 will be added to the shipping fee.
  • Shipping charges are communicated to customers during the checkout process and may vary based on delivery location and order specifics.

5. Order Tracking:

  • Customers can track their orders in real time through our website or by contacting our customer support team at or 080 69640866.
  • Tracking details, including courier information and expected delivery times, will be provided once the order is processed.

6. Delivery Exceptions:

  • Delays may occur due to unforeseen weather conditions, natural disasters, or logistical challenges.
  • Tenzify will promptly notify customers of any delays and provide updated delivery estimates.

7. International Shipping:

  • At present, Tenzify focuses on domestic shipping within [Country]. International shipping options may be explored in the future.

8. Contact Us:

This shipping policy applies to all orders placed through Tenzify – Meta Commerce, a unit of Hydro E11 Studios Private Limited. We strive to provide transparent shipping terms and reliable delivery services to enhance your shopping experience.

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